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HELLO, OPERATOR|2025-12-19
Q&A-003-creating-urgency

QUESTION #003:

CREATING URGENCY

Hello Operator,

How do I create more urgency in sales?
— Joseph, SMB/Midmarket AE

Short answer?
You already know how.

You can say it’s the last one.
You can say pricing changes end of month.
You can say the discount expires Friday.
You can say you’ll go ask your manager and come back with a miracle approval that somehow only exists today.

All very effective.
All very familiar.

And that’s the problem.

Urgency, most of the time, isn’t real.
It’s just theater everyone’s agreed not to call out.

You’re not accelerating the buyer’s reality.
You’re compressing yours.

And buyers know the moves.
They’ve heard them before.
Usually in the same order.

So you lean in a little more.
You say it with confidence.
You reassure them you’re “just trying to help.”

That’s usually when you hear it in your own voice.

The tone.
The cadence.
The part you swore you’d never do.

You can manufacture urgency. That's easy.
Living with it is harder.

Anyway.

That’s the playbook.

Archive - Q4 2025

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